CAPE TOWN – There has been flurry of complaints on social media about the MyCiTi drivers speeding and driving recklessly as well as confusing signaling at intersections for the dedicated bus service.
The comments followed a collision between a MyCiTy bus and a ca earlier this month that left a woman dead.
Nothing the online complaints, Tabletalk posted a request for community feedback about the MyCiTi service on the Greater Table View Forum (GTAF) and Sunset Beach home owners Association feedback groups. According to the report, at least 60 people responded.
Many complained about speeding and confusing signal. Others said they were forced to take their misgivings online bcause their complaints to MyCiTy and City of Cape Town had failed to yield any positive results.
Refering to the death of the motorist on the R27 on Sunset Beach on Tuesday August 3, Table View resident Mal Bailey said the MyCiTi traffic lights were ”Dangerous” because “you see green light and assume it is a go for you” whereas the green is intended actually for the bus.
Gillian Bush, of Sunnindale agreed.
“My only problem with the MyCiTi system is the red lights with the arrow above it. Personally, I feel that as there is a pulsating green arrow to show it is your turn to go, there should be a static red arrow when you have to stop. Too many people don’t see the arrow on top of the traffic light and simply move when the traffic on their left moves off.
“I see it on an almost daily basis. ‘I MADE THE SUGGESTION TO THE CITY A NUMBER OF TIMES’ over the years but nothing ever comes of it.
However, Brett Herron the Mayoral committee member for transport and urban development, said “preliminary indications” were that the motorist killed in the August 3 incident had made a U-turn in front of the bus.
“Motorists are reminded to please adhere to traffic lights signals at all times and to be mindful of red raods (bus rapid lanes) where the MyCiTi buses have right of way,” he said.
Pedestrians should also only cross at designated spots.
Mr Herron said bus-tracking data and CCTV camaras monitored the bus drivers – who are hired by MyCiTi’s vehicles operating contractors (VOCs) – and they were fined if found guilty of traffic violations.
Not all the comments on social media were negative though.
“I’ve been using the MyCiTi bus for the last two months between Table View and Cape Town. I can’t really complain about them speeding. I know a lot of the drivers are ex taxi drivers, but I must admit that I can’t really complain about the trip between Table View and Cape Town’s Civic centre.
What I can complain about are pedestrians and cars commuters taking chances in either walking or driving in front of buses. There are issues that one can complain about but it is not driver related,” said Angelique Henn, of Table View.
Mr Herron said allegations against bus operators were taken very seriously and passanger safelty was paramount.
“I can assure commuters that we are holding our VOCS to their contractual operating standards and obligations.
Commuters are also requested to report incidents or allegations of misconduct by MyCiTi personalles to the Transport Information Centre on 0800656463. All complaints are investigated and if substantiated, there are consequences for the VOCs,” said Mr Herron.
Edited by Peter Okafor/ExpressBlogger
PHOTO: A woman, believed to be in her 50s, was killed after bus and Corsa utility bakkie collided on the corner of the R27 and Ocean way,. Sunset Beach, on Thursday afternoon, August 3.